Community Cloud Success Story – Online Booth Contract

• January 4, 2019
• Girikon

Girikon’s team of Salesforce Consultants lead the implementation of the large complex project which included the requirements such as, accommodation of multiple global locations, multiple technologies in use as part of business process, the need for a scalable solution to accommodate future acquisitions and further global expansion and a large group of stakeholders across the organisation.

Salesforce Community Cloud – Force.com

• Project – Online Booth Contract
• Industry – Event Management
• Client – Large Multinational (150 offices, 7,500 employees)

Key highlights and features:

• Management of Enquiries
• Enables the end users to place reservation and requests for booths for any selected event.
• Advantages for Sales Team to receive orders from customer directly
• Unique community URLs and floor plan for every Event enabling specific event portal branding.
• Management of vendors also included
• Integration with Salesforce CPQ meaning every booth product is available for sale including prices
• Online payment management through Cybersource integration