Healthcare Staffing firm

• January 25, 2018
• Girikon

The Background

The Client, an USA based Healthcare Staffing firm, was looking to strengthen its Healthcare Staffing Business by upgrading from a very generic one-size-fits-all Cloud based (lot of redundant feature loaded) application to a custom fitted Salesforce based highly-automated solution.

 

The Challenge

– Enormity of the current application, due to several redundant features was not meeting the user experience expectations

– The end users were looking at very automated ways of achieving business goals

– Navigating through complex looking multiple screens was resulting in falling user adoption rates with consequent impacts on business

– Several domain specific integrations

 

The Girikon Team Solution

– In an extensive discovery phase, Girikon consultants worked with the client to zero-into a frequently-used, must have feature set

– A much simpler, easy-to-use & highly automated Force.com based solution was designed & developed for staffing orders, pay related negotiations, order closures & accounting

– Very complex third party integrations were accomplished for automated order entries from multiple websites, tax/per-diem benefits calculations, customized Web-to-Lead conversions, and accounting/taxation related feeds

– Some intuitive public interfaces were also built using Community

 

The Result

The solution helped our client achieve:

• Better adoption rates & Seamless Integrations
• Efficient workflows & Faster Order Closures
• Better Candidate profiling & Super-Quick submissions
• Enhanced business, reduced recurring monthly licensing costs of the Legacy System
• Integrated, Far-reaching, focused Marketing Campaigns to draw more clinicians
• Supports future planning

Team Size: 15
Project Status: Delivered, Ongoing enhancement
Duration to Go-Live: 4 Months
Number of Users: 200+

Products Used:
• Sales Cloud
• Community Cloud Lightning
• Pardot