Everything you need to know about Salesforce: the world’s #1 CRM

  • January 21, 2019
  • Akshi Arora

A popular term that we constantly hear today in the tech marker is Cloud Computing. Salesforce is one of the technologies that is dominating among all the the cloud computing solutions.

In this blog, I ( A Salesforce Consultant) will give a brief introduction of Salesforce and will answer few questions: Why Salesforce? What is Salesforce? What are the services offered by the Salesforce?

Why Salesforce?

1.People who are using Salesforce say it’s unique for three major reasons:

    • Fast: If we talk about the legacy CRM system, it takes year to deploy. But Salesforce provides you a fastest path from Idea to App. You need not to think about the infrastructure but building your app.
    • Easy: In easy to use category Salesforce is the Boss. You need to spend more time on developing rather than figuring it out.
    • Effective: The ability of customizing Salesforce to meet your business needs, consumers find it very effective.

2. Salesforce is handy, it is there on cloud, a device and internet connection and your team is good to go.

3. As compared to other CRM’s, Salesforce is easy to integrate. You can integrate Salesforce to your Outlook as well as your accounting software.

4. Salesforce is highly scalable to your growth.

5. Salesforce is for all, even the startups and small businesses can use Salesforce.

Salesforce is affordable considering its vast variety of services.

What is Salesforce?

I hope I have answered the above question well, why should we use Salesforce. Now it’s the time to discuss what is Salesforce?

Salesforce.com is a company and Salesforce is a technology. Salesforce.com started as SAAS (Software as a Service) CRM Company. Along with various software solutions, now Salesforce.com provide a platform named Force.com for the developers for building and distributing custom software (PAAS).

Salesforce is the technology which works on Multitenant Architecture, that describes multiple users can share the common access to the software instance. On Salesforce platform, software and infrastructure upgrade happen automatically. So your organization need not to worry about managing technology, rather focus on innovation.

What are the Services offered by the Salesforce?

The importance of Salesforce in Cloud Computing market cannot be understood completely, without knowing about the wide variety of products and services that Salesforce offer. Below are the cloud services that are offered by Salesforce:

    • Salesforce Sales Cloud
    • Salesforce Service Cloud
    • Salesforce Community Cloud
    • Salesforce Marketing Cloud
    • Salesforce Commerce Cloud
    • Salesforce Analytics Cloud
    • Salesforce App Cloud
    • Salesforce IOT Cloud

I tried to touch the basic technical aspects of Salesforce in this article. We as an organization and Salesforce implementation partner provide Salesforce development services in all the major areas.

About Author
Akshi Arora
Akshi works as Salesforce Consultant for Girikon. She began her career as a Single Sign On (SSO) specialist, working on integration of Salesforce with various third party servers including ADFS, OKta and Ping and later she completely moved her career towards Consulting. She worked with HCL before. When she is not banging her head with technical stuff, you will find her involved up with a book, surfing fashion blogs and experimenting new cousins.
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