salesforce consultant

The success of any software implementation depends on the user adoption rate. In any organization, a new system is implemented for the betterment of its employees as the new system eliminate some or all redundant process, manual efforts. Well, it is not necessary that the newly implemented system does the above-mentioned work. In short, it helps in boosting the employees’ efficiency. The same goes for Salesforce Implementation . If your employees’ are not used to Salesforce environment, then it will be quite difficult for the users to adopt the system and work on it on the daily basis. “There are innumerable reasons determining why users are not adopting a new system. In the below segment we will be discussing those factors and solution for solving them and getting more and more users onboard. Training Sessions for the End Users: It is important to provide full-fledged training, especially to the immediate end users before switching to a new Salesforce solution. Video, tutorial, live demo, webinars on UAT Mode proves to be quite beneficial and helps a lot in adapting. One can also provide customized training for different users depending on their permission, groups. When the employees attend the training, they share their doubts, feedback about the solution which in turn helps in making the solution even better for the employees. Prepare the End-users: It is important to keep your users notified that a new system will be introduced to them for their daily work. You can do this 1 month or 15 days prior to the implementation depending upon the system. You can start with pamphlets, newsletters, etc., and as the implementation day approaches you can organize one to one training so that user adoption is smooth and the user will also not find that hard to settle with the new system. User Manual for the users: It is a good practice to provide User Documentation of newly developed system so that the end users can refer that document whenever they get stuck. User manual with system images gives more clarity and helps the end users to find the solution easily. Realize your users the need of new system: It is vital to explain the need for introducing a new Salesforce solution to the end users and what benefit can one achieve from the new solution so that the adoption is less complex. Implement the new system in sync with the existing business flow so that the users can understand it and find it not hard to adapt it. Provide support to the end users after implementation: After the implementation, provide hands-on training to the users and resolve all the queries asked by the users. Sometime, a user may get confused by seeing new user interface may end up asking minor questions. All you have to do is be patient and answer all the questions asked and show them how to achieve it. That’s all for this article, in case you need a Salesforce Consultant , Salesforce Implementation Partner or Salesforce Development Services then please feel free to reach out to us at sales@girikon.com Girikon is a one-stop destination for Salesforce Development related work having its offices in USA, Australia and India

Who is a Salesforce Consultant? A Salesforce Consultant is a knowledgeable, experienced person who helps in utilizing your CRM qualities to the fullest which will benefit your business. Finding a suitable Salesforce Consultant who can be fit for your business is never an easy task. You need to have confidence in their Salesforce experience, knowledge, problem-solving abilities.

Automation has now become an indispensable part of every software and service, Salesforce Marketing Cloud is a packet of digital marketing automation and analytics. It’s good to see website analytics and email data that run together seamlessly and where we require it. More profits have come out with the partnership between Google Analytics 360 and Salesforce. It allows trailing campaign data and website performance metrics from Google Analytics and makes it available within Salesforce Marketing Cloud. With this integration, transactions that occur outside of email, or landing page templates generated by the tool are traced. Google Analytics serves as a data hub covering the success of different campaigns from different tools, marketers can get a more comprehensive picture of their email journey and mobile marketing efforts and how they affect website behaviour and conversions. Integration has allowed a new set of metrics accessible in the Marketing Cloud interface: Site Usage Sessions Bounce Rate Goals Goal Completions Goal Value Goal Conversion Rate Abandonment Rate E-commerce Ecommerce Conversion Rate Revenue Transactions Average Order Value Till now, there was no way to view Google Analytics data along with email metrics. The most simple solution to this problem has always been to use constant campaign tracking parameters, export data from diverse systems, and mix them together in a third reporting suite. Now the process has become simple which means marketers have perspicacity at an arm’s length. It tracks traffic on the website, check clicks to the website and determine the source of traffic on the site. Google Analytics 360 provides easy reporting. The integration uses campaign tracking parameters from emails to correlate website visits with a Marketing Cloud campaign. When you connect this data with the offline exchange and qualified lead data from Salesforce Sales Cloud, we are proposing the free-flowing marketing data paradise we’ve all fantasised of. With this increased feature, we as a Salesforce Consulting Partner are delighted as we can provide our customers with satisfying solutions.

It is a worldwide truth that Salesforce is World’s number one CRM. It will be quite obvious for the business owner to go with Salesforce CRM for their business. If you need clarification on why you should go with Salesforce CRM, then please check out my previous article here. Let us now assume that you will use Salesforce CRM for your business for the sales management. Now, its functionality is not limited to sales management only, you can expand its functionality depending upon your business model. Salesforce CRM will not only boost your sales process but it will also display the loopholes in your business process like cold leads, lost opportunities, contact or leads having insufficient data, etc., through “Reports & Dashboards”. You can generate a lot of reports based on different parameters and apply various filters and know what needs to be fixed to improve the efficiency. Like this there are many features of it which can improve your process. To offer timely services, you can make use of case management, where you can set the priority of the case and assign to the concerned agent. So, for every problem there is a solution available with the Salesforce. Can I implement Salesforce on my own? The answer is easy. Yes!!! For sure you can configure and setup Salesforce CRM for your business. But to take the full advantage of such a good CRM you will also need assistance from a Salesforce Consultant. A Salesforce Consultant has comprehensive knowledge & experience in Salesforce and knows every in and out of it. You can bring the hidden features of the CRM on your table so that you can juice it and bring maximum profit. How hiring a Salesforce Consultant can help you? So, you can implement Salesforce CRM on your own but for making use of its full capacity, it is also recommended to hire a Salesforce Consultant. Save the time of your colleagues: When you implement a new system and need immediate result then you have to learn to operate it quickly so you attend training of that system. Now, this training part is newly added to your old routine so now your colleagues will provide undivided attention to training and normal job responsibilities. Now, hiring a Salesforce Consultant is beneficial in this case. If there was no deadline for achieving result, then you could have gone with the training and invested a good amount of time. But, now you need result soon so Salesforce Consultant can do the setup, customization to yield a solution and your team can focus on their job. Going with Coding standards: Hiring a Salesforce Consultant also means that whatever customization they are doing is following the best practice which means your system is protected from web hacking, making your software stable and the quality of the software is also improved. Fast Support & Maintenance: After implementation, customization your system was working really well. Now after some time, you start facing some issue which is hampering your production and efficiency. So, with the help of Salesforce Consultant, you can always rely on them for support. How hiring a Salesforce Consultant Increases ROI? Adapting New System: You have implemented Salesforce CRM for your business. Now after proper training and guidance when your employees will start using that system then it will improve their efficiency, redundant data will get reduced, you can track their work (leads, opportunities), know their pipeline. You will have a better idea of your business flow. You will come to know about the issues faced by your employees and then you can also work on it. So, this is also increasing your Return on Investment. That is all for this article, in case you need Salesforce Consultant for any Salesforce related work, then please feel free to reach out to sales@girikon.com

For any sized business, one should have a robust and efficient CRM (Customer Relationship Management) software solution to increase the productiveness and revenue of your organization. Now the question comes to one’s mind is which CRM to choose for your business? Selecting an ideal CRM is utmost crucial for your business as with the help of this tool you will manage your leads, customer services, sales, etc. According to the Gartner Report, the Customer Relationship Management Software Market Grew 12.3 % which means people all around the world are relying on CRM for managing their business. There are abundant of CRMs available to serve your business needs but one should be careful while selecting the right CRM for your business. Before proceeding towards an ideal CRM, let us understand few important parameters which you should check before selecting a CRM. Available for any (small/mid/large/) scale business or Non-Profit Organization. Pricing Features like lead to opportunity management, Reporting Management, Customer Service Management. Automation of the CRM as per the need for Workflows, Approval, Flows, Triggers, etc. Report Generation, Sales forecast, etc. Integration with Social Media Platform, Email Marketing Platform. Ability to implement a new feature on CRM by installing 3rd party tool or by customization. Overall security of data. Compatibility with all devices and available as an app for the mobile user. As per the recent article “Best CRM Software 2018”, it is understood that Salesforce.com’s Customer Relationship Management (CRM) service is the best CRM for your business and it matches with the above mentioned parameters as well. In this article, I will be explaining to you why you need Salesforce Services for your business and how it will help you in the long run. Talking about the Salesforce CRM, it helps in the lead to opportunity management, getting reports by taking various parameters into consideration. If you need any particular feature in your CRM which can enhance the process, then you can also install a third-party app from the AppExchange. You can also take help from Salesforce Consultants who can assist you in guiding and developing a complex solution in Force App Cloud.com. These solutions make your CRM even powerful. Salesforce also offers Community Cloud with the help of which you can connect and collaborate with your clients, vendors, employees to form communities. You can handle articles, FAQs for your portal easily and your customer can find the solution to the general problems on your portal itself. Your customers can also create cases from your portal (community) and that case can be assigned to the agents or the case can be escalated based on the workflow. With the help of Community Cloud, you can offer the best customer support services to your customers and boost up your sales. Next we have Salesforce Marketing Cloud, with the help of which you can manage various email campaigns, Social Media Marketing, Advertising, B2B Marketing Automation for lead generation, product promotion on various social media platforms, and much more. You can shoot emails for different purposes and track their report. It is always beneficial to have some forecast, logical recommendations with an explanation, about your business so that you can avoid taking the wrong decision which can affect your sales figure. Einstein Analytics does the same for your business by prediction. It analyses the data in the system and then gives you the recommendation for your business. Now we have come to the end of this article, I hope this will help enlighten you about the Salesforce Services and how it can benefit your business. In case you need help in any of the above Salesforce Consulting Services, then you can surely contact us. We are a Salesforce Consulting Partner and offering out-of-the-box solutions.

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However, in the absence of adequate expertise and experience, you will not be able to realize its full potential to maximize success. A certified Salesforce Consultant with the right experience is key to implementing and optimizing Salesforce that is suited to your unique business needs" } }, { "@type": "Question", "name": "Why should we hire you as a Salesforce Consulting Partner?", "acceptedAnswer": { "@type": "Answer", "text": "We have delivered success to many customers across the world. Our purpose-driven approach allows us to keep our customers at the centre of what we do. Our service engagement brings in the best combination of cost and value for our customers, which results in long-term success for them." } }, { "@type": "Question", "name": "Which industries do you have expertise in?", "acceptedAnswer": { "@type": "Answer", "text": "Our Global operations empower us to provide Salesforce Consulting Services in Education, Financial Services, Government, Automotive, Pharmaceutical, HealthCare & Life Sciences and Energy & Utilities industries worldwide." } }, { "@type": "Question", "name": "How can a Salesforce Partner benefit your business?", "acceptedAnswer": { "@type": "Answer", "text": "To unlock the true power of Salesforce, you need a professional who understands not only your business but also Salesforce and its nuances. Right from aligning with your vision to transformation planning and ensuring smooth implementation and adoption of your CRM, providing training and support to your staff, a Salesforce consulting company can offer assistance throughout your business transformation journey." } }, { "@type": "Question", "name": "Can a Salesforce Partner help to assess Salesforce Org health?", "acceptedAnswer": { "@type": "Answer", "text": "A Live Salesforce instance requires regular maintenance and performance audits. Businesses can make use of the Security Health Check tool from Salesforce to assess the operational efficiency and security of their CRM. With the help of a Salesforce Partner, you can get a deeper view of the Salesforce deployment, including vulnerable areas such as password policies, network access rules, and session settings. Post a health check-up, the partner will submit a detailed report of assessment of the state of the system along with recommendations." } } ] } Our Salesforce Consulting Services Implementing Salesforce goes beyond simply launching systems. It involves the synergy of people, processes, and technology to attain success and drive more efficient outcomes. Our suite of Salesforce consulting services encompasses: Salesforce AI services Salesforce Implementation Salesforce Support Salesforce Integration Salesforce Migration Salesforce Managed Services Our expertise lies in offering Salesforce AI services (driven by Salesforce Einstein) to help businesses leverage AI for various strategic and operational benefits. By leveraging AI-powered chatbots, businesses can improve response times and augment customer satisfaction. Learn More About Our Salesforce AI Services Our focus remains on delivering solutions that resonate with users and yield tangible results, all while prioritizing key essentials such as data integrity, robust architecture and more. Learn More About Our Salesforce Implementation Services We provide comprehensive support for Salesforce, including platform maintenance, regular enhancements, optimization and more. Learn More About Our Salesforce Support Services Our expertise in Salesforce integration services enables organizations to streamline their business processes while fostering enhanced collaboration across their organization. Learn More About Our Salesforce Integration Services We devise effective strategies to facilitate seamless data migration, ensuring hassle-free business operations. Learn More About Our Salesforce Migration Services Our team of Salesforce consultants offers strategic guidance throughout development, deployment, and ongoing support to fuel your business growth. Learn More About Our Salesforce Managed Services Connecting businesses and customers together by leveraging Enterprise Data As a powerful customer relationship management (CRM) platform, Salesforce enables organizations to manage different business aspects, as well as their sales process. Besides managing customer data, Salesforce automates marketing campaigns, tracks sales opportunities, and analyzes the performance of their sales and support teams. Its various applications and tools provide visibility into all customer interactions, helping improve collaboration across departments and streamline processes. For growing organizations, Salesforce consultants can play an important role in scaling operations and accelerating growth. Alankar Anibha Delivery and Service, Director (Based in Phoenix, USA) Salesforce Consulting Services Navigate Your way to Success with our AI-enabled Salesforce Solutions. 200+ Salesforce Consultants 400+ Salesforce Certifications Salesforce Partner Since 2015 Average rating 4.9/5 Schedule a free Consultation Our Salesforce Consulting Services Implementing Salesforce goes beyond simply launching systems. It involves the synergy of people, processes, and technology to attain success and drive more efficient outcomes. Our suite of Salesforce consulting services encompasses: Salesforce AI services Our expertise lies in offering Salesforce AI services (driven by Salesforce Einstein) to help businesses leverage AI for various strategic and operational benefits. By leveraging AI-powered chatbots, businesses can improve response times and augment customer satisfaction. Learn More About Our Salesforce AI Services Salesforce Implementation Our focus remains on delivering solutions that resonate with users and yield tangible results, all while prioritizing key essentials such as data integrity, robust architecture and more. Learn More About Our Salesforce Implementation Services Salesforce Support We provide comprehensive support for Salesforce, including platform maintenance, regular enhancements, optimization and more. Learn More About Our Salesforce Support Services Salesforce Integration Our expertise in Salesforce integration services enables organizations to streamline their business processes while fostering enhanced collaboration across their organization. Learn More About Our Salesforce Integration Services Salesforce Migration We devise effective strategies to facilitate seamless data migration, ensuring hassle-free business operations. Learn More About Our Salesforce Migration Services Salesforce Managed Services Our team of Salesforce consultants offers strategic guidance throughout development, deployment, and ongoing support to fuel your business growth. Learn More About Our Salesforce Managed Services Our Proficiency Across Several Salesforce Products Sales Cloud We utilize the Salesforce Sales Cloud to enhance and personalize your sales cycle, enabling improved customer service.   Service Cloud Our services encompass Salesforce Service Cloud implementation, integration, migration, customization, and other related solutions aimed at delivering optimal customer service.   Marketing Cloud We manage and execute your marketing campaigns efficiently through Salesforce Marketing Cloud Services.   Salesforce Einstein Analytics Leverage our Salesforce Einstein Consulting Services to fully exploit the potential of Salesforce Einstein, enhancing your company’s operations   Salesforce CPQ We help streamline pricing management while accelerating billing processes with our Salesforce CPQ Services.   Salesforce Commerce Cloud By leveraging our Salesforce Commerce Cloud solutions, our users can experience exceptional customer engagement.   Salesforce Lightning We empower enterprises to make the most of the Lightning Platform with our Salesforce Lightning Services   Why Choose Girikon as Your Salesforce Consulting Partner? As a top-tier Salesforce Consulting Company, we help organizations to consolidate and process customer data from different sources to create a unified customer profile. Consolidating this data serves as the cornerstone for enterprise-wide AI and automation, enabling businesses to establish impactful workflows and initiatives, including automated sales prospecting, audience segmentation, and personalized self-service. With the intent to deliver engaging experiences for our customers, partners and employees, we work with them to create tailored Salesforce solutions to elevate and transform their business. We enable them to unlock the full potential of Salesforce, obtain greater returns on investments and business objectives, and delve into the core of achieving next-level value from Salesforce. Schedule a free consultation Why Trust Girikon As Your Salesforce Consulting Partner? Whether you are starting out or have already implemented Salesforce solutions, we are equipped to meet you at your current position. Our Certified Salesforce Consultants possess both industry knowledge and extensive experience with the Salesforce platform, enabling them to devise tailored strategies for augmented operational efficiency. Our areas of expertise encompass: 1 Strategic planning Our specialists collaborate with you to develop customized roadmaps aligned with your objectives, minimizing unnecessary work and accelerating your journey towards tangible outcomes. 2 AI integration We facilitate your access to state-of-the-art Salesforce AI tools, empowering your organization to tackle the challenges and opportunities presented by artificial intelligence. 3 Support throughout the Revenue Life Cycle Our specialists streamline your team’s workflows across the quote-to-cash process, freeing up time from manual tasks and enabling a focus on cultivating revenue-driving relationships. 4 Risk Assessment and Incident management Leveraging Salesforce Governance, Risk & Compliance On-Demand, we assist your organization in streamlining processes and tailoring practices to your specific industry requirements. Talk with an Expert Industries We Cater We focus our attention on the risks and opportunities within every domain, crafting robust IT solutions that are customized to fulfill the specific requirements of a business Exhibition Non-profit Education Healthcare FAQs What do Salesforce Consultants do? Salesforce consultants play a significant role in assisting organizations implement and utilize Salesforce effectively. With their specialized expertise, they provide best practices and suggestions for smooth Salesforce implementation. Right from business analysis and requirement gathering to providing post-implementation support, certified Salesforce consultants leverage the customization capabilities of Salesforce to tailor Salesforce as per the business needs of an organization. How Salesforce Consulting Services can Improve your Platform Performance? Salesforce consulting services can enhance your platform’s performance in many ways. Salesforce consulting services can revolutionize your platform by fine-tuning its setup, enriching capabilities, refining data management, and empowering your team with comprehensive training and support. This integrated strategy not only enhances performance but also maximizes the value derived from your Salesforce investment. What is the Role of a Salesforce Consultant? Salesforce is the best-in-class robust, scalable and flexible technology platform that has digitally transformed businesses across industries around the globe. However, without adequate expertise and experience, you will not be able to realize its full potential to maximize success. A certified Salesforce Consultant can help you successfully implement and optimize Salesforce in a way that meets your unique business needs. How can a Salesforce Consulting Company Benefit Your Business? To unlock the true power of Salesforce, you need a professional who understands your business, as well as Salesforce and its nuances. From aligning with your vision, planning and ensuring smooth implementation to adoption of your CRM while providing training and support to your staff, a Salesforce consultant can provide necessary assistance throughout your business transformation journey. function openCity3(evt, cityName3) { var i, tabcontent3, tablinks3; tabcontent3 = document.getElementsByClassName("tabcontent3"); for (i = 0; i < tabcontent3.length; i++) { tabcontent3[i].style.display = "none"; } tablinks3 = document.getElementsByClassName("tablinks3"); for (i = 0; i < tablinks3.length; i++) { tablinks3[i].className = tablinks3[i].className.replace(" active", ""); } document.getElementById(cityName3).style.display = "block"; evt.currentTarget.className += " active"; } // Get the element with id="defaultOpen" and click on it document.getElementById("defaultOpen3").click(); var accdn = document.getElementsByClassName("accordion"); var i; for (i = 0; i < accdn.length; i++) { accdn[i].addEventListener("click", function() { this.classList.toggle("active"); var content = this.nextElementSibling; if (content.style.display === "block") { content.style.display = "none"; } else { content.style.display = "block"; } }); } var accdn = document.getElementsByClassName("acc"); var i; for (i = 0; i < accdn.length; i++) { accdn[i].addEventListener("click", function() { this.classList.toggle("active"); var content = this.nextElementSibling; if (content.style.display === "block") { content.style.display = "none"; } else { content.style.display = "block"; } }); }