A popular term that we constantly hear today in the tech marker is Cloud Computing. Salesforce is one of the technologies that is dominating among all the the cloud computing solutions.
In this blog, I ( A Salesforce Consultant) will give a brief introduction of Salesforce and will answer few questions: Why Salesforce? What is Salesforce? What are the services offered by the Salesforce?
Why Salesforce?
1.People who are using Salesforce say it’s unique for three major reasons:
• Fast: If we talk about the legacy CRM system, it takes year to deploy. But Salesforce provides you a fastest path from Idea to App. You need not to think about the infrastructure but building your app.
• Easy: In easy to use category Salesforce is the Boss. You need to spend more time on developing rather than figuring it out.
• Effective: The ability of customizing Salesforce to meet your business needs, consumers find it very effective.
2. Salesforce is handy, it is there on cloud, a device and internet connection and your team is good to go.
3. As compared to other CRM’s, Salesforce is easy to integrate. You can integrate Salesforce to your Outlook as well as your accounting software.
4. Salesforce is highly scalable to your growth.
5. Salesforce is for all, even the startups and small businesses can use Salesforce.
Salesforce is affordable considering its vast variety of services.
What is Salesforce?
I hope I have answered the above question well, why should we use Salesforce. Now it’s the time to discuss what is Salesforce?
Salesforce.com is a company and Salesforce is a technology. Salesforce.com started as SAAS (Software as a Service) CRM Company. Along with various software solutions, now Salesforce.com provide a platform named Force.com for the developers for building and distributing custom software (PAAS).
Salesforce is the technology which works on Multitenant Architecture, that describes multiple users can share the common access to the software instance. On Salesforce platform, software and infrastructure upgrade happen automatically. So your organization need not to worry about managing technology, rather focus on innovation.
What are the Services offered by the Salesforce?
The importance of Salesforce in Cloud Computing market cannot be understood completely, without knowing about the wide variety of products and services that Salesforce offer. Below are the cloud services that are offered by Salesforce:
• Salesforce Sales Cloud
• Salesforce Service Cloud
• Salesforce Community Cloud
• Salesforce Marketing Cloud
• Salesforce Commerce Cloud
• Salesforce Analytics Cloud
• Salesforce App Cloud
• Salesforce IOT Cloud
I tried to touch the basic technical aspects of Salesforce in this article. We as an organization and Salesforce implementation partner provide Salesforce development services in all the major areas.
The success of any software implementation depends on the user adoption rate. In any organization, a new system is implemented for the betterment of its employees as the new system eliminate some or all redundant process, manual efforts.
Well, it is not necessary that the newly implemented system does the above-mentioned work. In short, it helps in boosting the employees’ efficiency.
The same goes for Salesforce Implementation . If your employees’ are not used to Salesforce environment, then it will be quite difficult for the users to adopt the system and work on it on the daily basis.
“There are innumerable reasons determining why users are not adopting a new system. In the below segment we will be discussing those factors and solution for solving them and getting more and more users onboard.
Training Sessions for the End Users:
It is important to provide full-fledged training, especially to the immediate end users before switching to a new Salesforce solution. Video, tutorial, live demo, webinars on UAT Mode proves to be quite beneficial and helps a lot in adapting.
One can also provide customized training for different users depending on their permission, groups. When the employees attend the training, they share their doubts, feedback about the solution which in turn helps in making the solution even better for the employees.
Prepare the End-users:
It is important to keep your users notified that a new system will be introduced to them for their daily work. You can do this 1 month or 15 days prior to the implementation depending upon the system.
You can start with pamphlets, newsletters, etc., and as the implementation day approaches you can organize one to one training so that user adoption is smooth and the user will also not find that hard to settle with the new system.
User Manual for the users:
It is a good practice to provide User Documentation of newly developed system so that the end users can refer that document whenever they get stuck. User manual with system images gives more clarity and helps the end users to find the solution easily.
Realize your users the need of new system:
It is vital to explain the need for introducing a new Salesforce solution to the end users and what benefit can one achieve from the new solution so that the adoption is less complex.
Implement the new system in sync with the existing business flow so that the users can understand it and find it not hard to adapt it.
Provide support to the end users after implementation:
After the implementation, provide hands-on training to the users and resolve all the queries asked by the users. Sometime, a user may get confused by seeing new user interface may end up asking minor questions. All you have to do is be patient and answer all the questions asked and show them how to achieve it.
That’s all for this article, in case you need a Salesforce Consultant , Salesforce Implementation Partner or Salesforce Development Services then please feel free to reach out to us at sales@girikon.com
Girikon is a one-stop destination for Salesforce Development related work having its offices in USA, Australia and India
Let us start this blog by defining the meaning of a Salesforce Trailblazer. A trailblazer is a person who is not afraid of learning new things, does innovative work and most importantly, a person who builds a better world for others.
Certified Salesforce Implementation Partner to Transform Your Business
Accelerate your abusiness by implementing robust and seamless Salesforce solutions that align with your business needs.
Convert opportunities into revenue with our Salesforce Implementation Services.
Level up your sales, service, and marketing game with our reliable Salesforce services
Connect us for a free quote
Level up your sales, service, and marketing game with our reliable Salesforce services.
Salesforce Implementation Services
Salesforce Implementation Services covers the entire journey of CRM adoption, from consulting and deployment to training and support. We leverage our extensive experience and expertise on the Salesforce platform to configure and customize Salesforce to facilitate an accelerated digital transformation for businesses.
Our customer-centric approach to Salesforce implementation empowers us to build and deliver solutions tailored to your business needs while enabling you to become more efficient and effective. Whether it is automating complex business processes or integrating and streamlining systems, our experienced Salesforce implementation partners address your unique business challenge in the most appropriate way. Our services span across various industry verticals, including education, banking and financial services, IT, retail, pharmaceutical, healthcare, telecom, manufacturing, not-for-profit and more.
Our team of Salesforce Implementation partners strives to align with your vision and push the boundaries to make the most of the Salesforce platform while ensuring successful implementation. We have helped businesses across continents transform the way they work. Over the years, we have successfully accomplished hundreds of implementation projects with varied levels of complexity.
Why Choose Girikon for Salesforce Implementation Services?
Our Salesforce Implementation team has the breadth and depth of industry-specific experience and expertise to transform your long-term vision to sustainable success. By partnering with us, you will get expert guidance at every step of your Salesforce journey.
Quality
Our ISO 9001 certification ensures the quality of delivery to our customers. Our certified Salesforce Implementation Consultants work closely with customer teams to continuously enhance business processes to deliver better and faster business outcomes.
360-Degree Accountability
We strive to bring your most ambitious vision to life with our focused commitment to derive maximum value from Salesforce.
Direct access to innovation
Access the limitless possibilities of Salesforce with best-in-class engineering and integration capability and the latest platform upgrades.
World Class Salesforce expertise
Leverage 10-plus years of Salesforce experience and a global delivery model working with customers across continents to build upon the latest technology offerings from the Salesforce platform.
Flexibility
We allow our customers complete freedom to choose an engagement model that best meet their needs. Besides, we also provide them the flexibility to change the service model as they move ahead.
35%
Faster implementations
50%
Increase in project success
30%
Faster release adoption
Our Salesforce Implementation Process
Discovery and Envisioning
In this phase, our Salesforce consultants work closely with your teams to understand and log your business goals, processes, and technology systems, which allows them to establish an implementation approach that best meets your business needs.
Salesforce Product Setup
Our experts will work closely with you to select the Salesforce products that best meet your needs. We will help you configure and customize all the selected Salesforce products in alignment with your goals. Our team of professionals will customize templates, workflows, and access protocols to implement process automation on Salesforce. With custom reports and dashboards, they will help you uncover valuable insights into your data and empower you to take better and faster decisions.
Agile Development
With our agile approach to implementation, we help you make minor modifications to bring about significant efficiency in your day-to-day operations. Our experts have the skills and experience to build and deploy customized solutions using the Salesforce platform.
Legacy Data Migration
Our Salesforce implementation consultants have expertise in migrating data from any legacy system to Salesforce. Our experts have the experience and skills required to deal with the complex challenges associated with data migration. Our Data Migration Services include data import, cleaning, de-duplication, standardization, and synchronization.
Bolt-on Integration
Our Salesforce professionals have the necessary skills, knowledge, and experience to undertake bolt integrations with other cloud systems. We have worked with custom-built adaptors, as well as configuring pre-built ones.
Support, Training & Documentation
As a certified Salesforce Partner, we have a global team of proficient and experienced Salesforce professionals who can deliver best-in-class services to help you with support, maintenance, and training needs.
FAQs
What does an Implementation Partner Do?
An implementation partner is a Salesforce certified organization that has years of experience in deploying a customer relationship management (CRM) system for a company. They work to understand a company’s business challenges, recommend adjustments to workflows and processes, integrate existing systems with Salesforce, migrate legacy data into Salesforce, and provide employee training.
How do I Choose an Implementation Partner?
When considering potential partners, it is important to evaluate several key criteria. These may include a partner’s past performance track record, technical capabilities, alignment with your industry or desired solutions, and company culture compatibility. For instance, to gain more insight into a partner’s track record, one can examine case studies and customer success stories published on their corporate website. Additionally, visiting the Salesforce AppExchange to read third-party reviews can provide a sense of a partner’s real-world performance. A thorough due diligence process across these pertinent factors can help ensure the selection of an optimal partner well-suited to the needs of your organization.
Do you need an Implementation Partner for Salesforce?
Most Salesforce implementations require dedicated resources to oversee the process. A typical implementation project utilizes a Salesforce consultant for configuration and adoption, a Salesforce developer for customization work, and a project manager to coordinate efforts. For organizations new to the Salesforce platform, engaging an implementation partner can smooth the deployment. Implementation partners offer expertise in the current Salesforce release as well as optimal implementation strategies based on industry best practices. Leveraging a partner’s knowledge allows customers to better maximize their return on investment and transform business processes through effective use of the platform’s capabilities.
What is a Salesforce Implementation Service?
Salesforce implementation is basically getting a company’s customer relationship management system, their CRM, up and running on the Salesforce platform. It can include different things depending on what the company specifically needs. Usually it involves finding out how employees currently do their jobs and what info they need, coming up with a plan for setting everything up, connecting Salesforce to other systems they use, getting all their customer and business data moved over, training people how to use it, and then checking back later to see how it’s going. The goal is to help streamline things and have all their important business info in one centralized place.